Text Messaging Terms of Service

Volo Technology Solutions LLC

1. Introduction

These Text Messaging Terms of Service (“Terms”) govern your use of SMS communications provided by Volo Technology Solutions LLC (“Volo,” “we,” “us,” or “our”). By opting in to receive text messages from Volo, you agree to these Terms and acknowledge that they apply to all SMS interactions related to service updates, support, scheduling, and customer communication.

2. Opt‑In Consent

You may opt in to Volo’s text messaging program by replying YES to an SMS message from us or by providing written consent through an approved form or digital platform. By opting in, you confirm that you are the authorized user of the mobile number provided and that you consent to receive messages from Volo.

3. Types of Messages You May Receive

Volo may send messages related to:

  • Service updates and appointment scheduling

  • Technical support notifications

  • System alerts, maintenance notices, and outage updates

  • Security or account‑related communications

  • Customer service responses

  • Billing or administrative reminders

  • Help messages when you request assistance by replying HELP

Message frequency varies based on your service activity and support needs.

4. Costs and Carrier Responsibility

Standard message and data rates may apply depending on your mobile carrier and plan. Carriers are not responsible for delayed or undelivered messages.

5. Opt‑Out Instructions

You may opt out of Volo’s text messaging program at any time by replying STOP. After opting out, you will receive a confirmation message. No additional messages will be sent unless you opt in again.

6. Help and Support

For assistance, reply HELP at any time. You may also contact Volo directly through our main support channels for additional help or questions regarding your account or services.

7. Privacy and Data Use

Volo respects your privacy. Your mobile number and message data will be used only for communication related to Volo’s services and will not be sold or shared with third parties.

8. Eligibility

To participate in Volo’s SMS program, you must be at least 18 years old or have the consent of a parent or legal guardian.

9. Service Availability

SMS delivery may be affected by factors outside Volo’s control, including carrier issues, network outages, or technical limitations. Volo is not liable for delays or failures in message delivery.

10. Changes to These Terms

Volo may update these Terms at any time. Updated versions will be posted or provided through appropriate communication channels. Continued participation in the SMS program constitutes acceptance of the revised Terms.

11. Contact Information

Volo Technology Solutions LLC
101 La Rue France STE 507, Lafayette, LA 70508
3373373731
https://www.volo.tech