Text Messaging Terms of Service
Volo Technology Solutions LLC
1. Introduction
These Text Messaging Terms of Service (“Terms”) govern your use of SMS communications
provided by Volo Technology Solutions LLC (“Volo,” “we,” “us,” or “our”). By opting in to
receive text messages from Volo, you agree to these Terms and acknowledge that they
apply to all SMS interactions related to service updates, support, scheduling, and
customer communication.
2. Opt-In Consent
You may opt in to Volo’s text messaging program by replying YES to an SMS message from
us or by providing written consent through an approved form or digital platform. By opting
in, you confirm that you are the authorized user of the mobile number provided and that
you consent to receive messages from Volo.
3. Types of Messages You May Receive
Volo may send messages related to:
Service updates and appointment scheduling
Technical support notifications
System alerts, maintenance notices, and outage updates
Security or account-related communications
Customer service responses
Billing or administrative reminders
Help messages when you request assistance by replying HELP
Message frequency varies based on your service activity and support needs.
4. Costs and Carrier Responsibility
Standard message and data rates may apply depending on your mobile carrier and plan.
Carriers are not responsible for delayed or undelivered messages.
5. Opt-Out Instructions
You may opt out of Volo’s text messaging program at any time by replying STOP. After opting
out, you will receive a confirmation message. No additional messages will be sent unless
you opt in again.
6. Help and Support
For assistance, reply HELP at any time. You may also contact Volo directly through our
main support channels for additional help or questions regarding your account or services.
7. Privacy and Data Use
Volo respects your privacy. Your mobile number and message data will be used only for
communication related to Volo’s services and will not be sold or shared with third parties
except as required to deliver messaging services or comply with legal obligations. For more
details, refer to Volo’s full Privacy Policy.
8. Eligibility
To participate in Volo’s SMS program, you must be at least 18 years old or have the consent
of a parent or legal guardian.
9. Service Availability
SMS delivery may be aected by factors outside Volo’s control, including carrier issues,
network outages, or technical limitations. Volo is not liable for delays or failures in message
delivery.
10. Changes to These Terms
Volo may update these Terms at any time. Updated versions will be posted or provided
through appropriate communication channels. Continued participation in the SMS
program constitutes acceptance of the revised Terms.
11. Contact Information
Volo Technology Solutions LLC
101 La Rue France STE 507, Lafayette, LA 70508
3373373731
https://www.volo.tech